Privacy Policy

PRIVACY NOTICE & DATA PROTECTION

Our contact details

Name: Camp At My Place

Address: 85 Great Portland St, Marylebone, London W1W 7LT

Phone Number: 020 3813 4966

E-mail: info@campatmyplace.co.uk

To conform with GDPR and DPA18:

Privacy Policy: C@MP will not share your information with any other organisations or agencies or any members of the public. This data will only be shared between Hosts and Campers for the purposes of managing bookings if you have previously or currently requested or agreed camping arrangements between yourselves. Your details as stated in para 1 below will be removed from the C@MP database should you request to do so

1. Hosts – C@MP only holds the following user information on the website database:

(a) Name (forename and surname).

(b) Mobile Phone Number.

(c) Email Address.

(d) Host Address (including post code).

(e) Photos of property.

(f) Payment details within payment gateway (separate terms below).

2. Campers – C@MP only holds the following user information on the website database:

(a) Name.

(b) Mobile Phone Number.

(c) Email Address.

(d) Camper’s Address.

(e) Photos of vehicle.

(f) Vehicle Registration Details

(h) Payment details within payment gateway (separate terms below).

3. All registered Campers and Hosts who agree to the Terms and Conditions and Data Protection Policy are opting to accept the receipt of the following emails:

(a) A request to camp at the Host’s pitch stating Camper’s username, date and times of camping and make and registration of vehicle.

(b) An acceptance or rejection email responding to the request from the Host. The acceptance email may contain a Stripe payment gateway.

(c) Camper: An acceptance email from the Host will allow Camper’s contact details (mobile number and email address) to be revealed to the Host.

(d) Host: Accepting a booking request will reveal the Host’s contact details (mobile number, email address and camping address) to the Camper.

(e) Any email from the C@MP website that contains information particular to the booking or advice.

(f) Any email from the C@MP website advising of changes to the website, its operation or Terms & Conditions.

<p(g) In the case of a dispute between a Host and Camper we reserve the right to reveal the address of the Camper to the Host or their legal representative if accompanied by a court order.

4. Who we are:

Our website address is: https://campatmyplace.co.uk.

5. What personal data we collect and why we collect it

When you opt to create an account on our website via the “Sign in” page we will ask you for your first and last names as well as your email address where we will send your initial password.

We do not have the ability to view your password, the technology on our website does not allow us to do this.

Depending on whether you are a Host or a Camper we will hold the appropriate personal information as stated above in sections 1 and 2.

Under the UK Data Protection Act 2018, the lawful basis we rely on for processing this information are:

(a) We have a contractual obligation – where we are providing (or receiving) services that require the personal details you have provided.

(b) We have a legal obligation – for business accounting purposes such as issuing or payment of invoices, or in the assertion or protection of legal rights.

(c) We have a legitimate interest. – Where you have expressed an interest, but not actually received any of our services, or for security purposes.

6. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

7. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

8. Cookies

If you leave a comment on our site you may opt into saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. Analytics

If you request a password reset, your IP address will be included in the reset email.

11. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The following host details can be seen on the website in relation to each published property – Host forename, host surname and host property post code.

If you decide to close your account then we will retain your data until the end of the financial year or when we successfully publish our accounts to HMRC when it will then be deleted and purged from our systems.

12. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please see section 11 for the closure of accounts and subsequent deletion of user data.

13. How we protect your data

Your data is important to us and is protected by our staff who are subject to strict background checks, your data is also protected on our website which is updated to the latest software patches and is protected by the latest version of firewall and industry strength encryption.

14. What data breach procedures we have in place

Our data breach procedures include informing the correct authorities (including our web hosting company) who we will share all technical logs to identify the cause of the breach, we will also inform you if we believe that you may have been affected.

15. What third parties we receive data from

We receive data from our financial transaction provider (Stripe), this data only relates to individual transactions.

We may receive data from hosts or campers relating to bookings, this data will only be retained for as long as both parties retain accounts on our systems.

16. Industry regulatory disclosure requirements

As a registered UK Limited company, we are regulated by the Information Commissioners Office (ICO) who we have a duty to disclose perceived security breaches (with loss of personal information) to within the time frame directed by the ICO at the time of the breach.

 

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